Returns and Cancellations
In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) working days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal rights.
Under the Consumer Contracts Regulations June 2014 you have a duty to take reasonable care of products whilst they are in your possession. You will receive a full refund of the purchase price of the products.
This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office.
If you intend to make a return or cancellation please contact our business address at Wheelie Klips Limited, 74 Rushton Road, Rothwell, Northants NN14 6HQ or email firstname.lastname@example.org. We will normally respond by the next working day after your enquiry is received giving further instructions.
Wheelie Klips Limited offers a replacement or refund, without quibble, on any goods returned unused and in perfect and mint condition within 14 days of receipt.
Nothing in this policy is intended to affect your statutory rights.
Customer support and service is available by phoning 01536 710733 Monday to Friday between 9am and 8pm. A message can be left outside of these hours. We will normally respond fully to your query by the next working day.